Apartment neighbors consistently use laundry machines for 3 weeks, leaving neighbors with no way to do laundry: 'They likely are running a business'

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New neighbors have been doing laundry continuously for 3 weeks now.

I don't know if this is even something I can complain to management about but our new neighbors have been using all the machines since they have moved in. I think they either have friends and family visiting or running a side business doing laundry
because there is no way it's all theirs. It's two washers, two dryers for the building. I hear them going back and forth sometimes and they have a metal cart that's always there with bags of laundry being traded in and out. I tried to talk to the lady to ask if I could use the washer next
but she either doesn't speak English or ignored me. I get up at 6 am to go to work and they're doing laundry. I come home, they're doing laundry. I go to sleep, more laundry. I have clothes piling up and I don't want to have to take it to a laundromat but I can't seem to catch a time when they're not using the machines.

Commenters gave ideas and strategies on how to tackle this.

environmental_damsel Fun fact you can complain to your property management about anything you want. This sounds like something your property manager needs to address ASAP. It's likely affecting everyone in the building.
They likely are running a business if they have the cart and bags of laundry
amairani0919 It sounds like they are running a clothes washing business which is probably against the lease
Eswui OP Hey all, just an update, I went to the property management to complain. They said multiple people have already complained so they will be handling it.
Particular-Try5584 Talk to management. Now. Is the washing machine use free in your building? They sound like they are running a laundry for sure. Ask for a rule to be put in place that a tenant can only use one machine so that the other machine is available for other tenants to use.
XylixiaNeph Had the same thing happen to me years ago. Complained because there was never any hot water to shower with. (Shared heater) Turns out they were doing all of the laundry for the local labor
camp...brought home vans full of it and used the laundry room continuously. Landlord evicted them after he did a surprise inspection and found 14 people living in the 2 bedroom apartment..
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Brave_Cauliflower_90 I would go down with your stuff, wait for theirs to finish wash or whatever. Take it out and put it in their basket or whatever and do your wash. And tell the property manager of course. How many units in the building?
My friend lives in a smallbuilding that had this problem and eventually the building shut down the laundry room and renovated it, locked the door and gave everyone a key card that opened the door only on their day. There's 6 units so
everyone gets one day and the 7th day it stayed locked. It's annoying for the friend but at least they have a whole day they can do laundry uninterrupted now.
Midnight-Longings If you share a laundry room. you can absolutely complain to the office! It's not THEIR washer and they need to be courteous!
BeautifulChaosEnergy Yah you need to let management know what you suspect. They could raise the prices drastically to compensate for excessive water usage and wear and tear on the machines You need to be able to do your own laundry
phoenixmatrix Cloth washing businesses in apartment buildings aren't uncommon, unfortunately. My MIL used to live in a co- op building in NYC with a huge laundry room, and some people would use like 15 machines at once for 10+ hours a day. People were ped, but management had trouble dealing with it.
Perfect_Caregiver_90 I would complain to property management. If you also pay your share of the water bill for the property I would absolutely start complaining LOUDLY to management and with a poster in the laundry room to tell other tenants to complain because your water bill is about to explode.
Someone in your building. running a laundry service out of the laundry room or their unit can raise your water bill by hundreds of dollars a month.

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